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Reset password
Use a valid reset link to choose a new passphrase of at least twelve characters.
A reset link gives temporary access to the new-password form. Treat the link as secret and open it only on a device you trust.
Step by step
- 1Open the most recent reset email and use its link within sixty minutes.
- 2Check the displayed email address before continuing.
- 3Choose a unique passphrase of at least twelve characters that you use nowhere else.
- 4Repeat it exactly and choose Reset password.
- 5Log in again afterwards. Request another reset email when the link has expired or is invalid.
What is on the screen?
- Email address
- New password
- Confirm password
What happens next?
The new password replaces the old one and previously remembered access is invalidated. A successful reset returns you to Log in.
Common situations
I see an errorRead the message by the field, correct the value and try again. Other details remain where possible.
I cannot continueCheck that all required fields are complete. If a link no longer works, request a new one.
Continue reading
Forgot password
Request a reset link without revealing whether an account exists for the address.
Read guidance →Confirm password
Confirm again that you are behind the active session before a sensitive action.
Read guidance →Security
Change your password and manage two-factor authentication and recovery codes in one place.
Read guidance →