Edit account details and email address

Step by step

1. 1Open the account menu, choose My account and then Account details. Edit only what actually changed; salutation, middle name, house-number addition, phone, Chamber of Commerce number and VAT ID remain optional.
2. 2Select your country yourself and save the profile change. Boekhouden does not silently replace a missing value with the Netherlands.
3. 3For another login address, choose Change email address, enter the new address and choose Save email address.
4. 4Your current address remains active for login until you use the link in the new mailbox. Confirm as soon as possible and within sixty minutes at the latest.
5. 5While the request remains valid, you can resend the email. This starts another sixty-minute period; an earlier link still valid for exactly the same pending change may continue to work until its own expiry.
6. 6Cancel a pending change by saving your current active address again on the same page. A link for an older, cancelled or expired pending address can no longer change anything.

What is on the screen?

• Personal and company name
• Address, country and optional contact details
• Active email address
• Pending email address and expiry

What happens next?

Profile details update immediately. A new email becomes active only after confirmation; until then you continue signing in with the old address and the pending address cannot be used for another account. If delivery fails, the page remains available with an error and your active address does not change.

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